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Revenue Management Billable Usage Types
Usage of certain Revenue Management (formerly Revenue Cloud) features impacts your event credit consumption. For more information on how usage is billed, refer to your contract or contact your account executive.
Event Credit Usage
When you purchase a Revenue Cloud Advanced or Revenue Cloud Billing license, events are granted upon activation of the contract. The number of credits consumed is based on the number of units used for each usage type, multiplied by the multiplier listed on the rate card for that usage type.
Internal and External Use
Revenue Management calculates event credit usage based on the type of use.
- Internal use: Actions performed by users with a Revenue Cloud Advanced license.
- External use: Actions performed by users who process, query, or analyze records by using APIs directly, outside a Salesforce user experience. External use also includes usage for these scenarios.
- Users with member-based or login-based licenses to partner communities without a Revenue Cloud for Partner Communities license.
- Users with member-based or login-based licenses to customer communities without a Revenue Cloud for Self-Service license or a Revenue Cloud for Customer Communities license.
- Users with a B2B Commerce Advanced license and without a Revenue Cloud for Self-Service license.
Billable Usage Types
If you've purchased a Revenue Cloud Advanced or Revenue Cloud Billing license, you're billed for these usage types.
| Usage Type | Description | Internal Use | External Use | Rate Card | Conditions |
|---|---|---|---|---|---|
| Pricing | Usage is calculated based on the invocation of Pricing APIs that lead to a successful pricing attempt. A pricing API call is considered successful even if certain lines in a transaction aren't priced, which can happen due to misconfiguration or inability to get relevant price information. A pricing API call is successful when an attempt is made to price a line item, and either the price is calculated and returned, or an error code is logged. |
Not Billed | Billed | Salesforce Revenue Events | Review the external use details in the Internal and External Use section. |
| Configuration | Usage is calculated based on the invocation of Configuration APIs through the user interface or through headless integration. | Not Billed | Billed | Salesforce Revenue Events | |
| Create Quotes | Usage is calculated based on the number of Revenue Management Quote records created by using Revenue ManagementAPIs. A quote is considered a Revenue Management quote if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Salesforce Revenue Events | |
| Create Orders | Usage is calculated based on the number of Revenue Management Order records created by using Revenue Management APIs. An order is considered a Revenue Management order if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Salesforce Revenue Events | |
| Manage Contracts | Usage is calculated based on the number of Revenue Management contract records. A contract is considered as a Revenue Management contract if it has the Revenue Lifecycle Management application usage assignment. |
Not Billed | Billed | Salesforce Revenue Events | |
| Orchestrate Orders or Dynamic Revenue Orchestration Invocations | Usage is calculated based on the number of orders submitted to Dynamic Revenue Orchestrator with the Revenue Lifecycle Management usage type. | Billed | Billed | If you've purchased subscriptions that don't include Dynamic Revenue Orchestrations, you're billed based on Salesforce Revenue Events. If you've purchased subscriptions that include Dynamic Revenue Orchestrations, you're billed based on Dynamic Revenue Orchestrations. |
None |
| Manage Invoices | If you have the Revenue Cloud Advanced license, usage is calculated based on the Invoice records that are created. If you have the Revenue Cloud Billing license, usage is calculated based on the positive amount of all the posted Invoice Line records that are created. Credits aren't reversed if you post invoices and void them later. |
Billed | Billed | Salesforce Revenue Events for the Revenue Cloud Advanced license Billing Events for the Revenue Cloud Billing license |
These usage type and rate cards don't apply if you've purchased subscriptions that include Billing Events. |
| Usage is calculated based on the positive amount of all the posted Invoice Line records that are created. Credits aren't reversed if you post invoices and void them later. | Billed | Not Applicable | Billing Events | This usage type and rate card apply only if you've purchased subscriptions that include Billing Events. | |
| Revenue Cloud Price Per Order (PPO) | Usage is calculated based on the number of orders processed through your self-service channel. Each completed order counts as one unit regardless of order value. | Not Applicable | Billed | Revenue Cloud for Self-Service PPO | This usage type and rate card apply only if you've purchased the Revenue Cloud Price Per Order license. |
| Revenue Cloud Gross Merchandise Value (GMV) | Usage is calculated based on the total dollar value of orders processed through your self-service channel. GMV is the total revenue from your storefront, minus tax and shipping charges. Any discounts or coupons are deducted before calculating GMV. Returns and exchanges aren't refunded. | Not Applicable | Billed | Revenue Cloud for Self-Service GMV | This usage type and rate card apply only if you've purchased the Revenue Cloud Gross Merchandise Value (GMV) license. |
