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Key Performance Indicators in Salesforce Contracts Analytics
Learn the definitions and calculations of key metrics shown in Salesforce Contracts Analytics.
This table lists the key metrics and their calculations.
| Metrics | Description | Calculations | Dashboard Name |
|---|---|---|---|
#Total Contracts Initiated |
Number of contracts created in a selected duration. | Number of all contract records created in the selected duration. | Contract Admin, Sales Admin |
| #Contracts Canceled or Expired | Number of contracts canceled or expired in a selected duration. | Number of all Contracts where the status is "Contract Expired" or "Canceled". | Contract Admin |
| %Cancellation or Expired | Percentage of contracts canceled or expired in a selected duration. | (Number of Contracts Canceled or Expired / Total Contracts Initiated) * 100 | Contract Admin |
| Average Completion Time | Average time to complete a contract. | Average completion time of contracts where the status is Activated, Contracts Expired, Contract Terminated or Canceled. For the contracts in Activated, Contract Expired, or Contract Terminated status, the end date is the activated date of the contract. For the contracts in Canceled status, the end date is the date the contract was last modified. Start Date is the Created By date Completion Time = End Date - Start Date |
Contract Admin |
| Total Active Contract Revenue | Revenue from all the contracts in the active status. | Total price of all sales contract lines where the contract status is Active. | Sales Admin |
| Total Draft Contract Revenue | Revenue from all the contracts in the draft status. | Total price of all sales contract lines where the contract status is Draft. | Sales Admin |
| Total Expired/Canceled Contract Revenue | Revenue from all the contracts in the expired or canceled status. | Total price of all sales contract lines where the contract status is Expired or Canceled. | Sales Admin |
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