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Salesforce Contracts Troubleshooting Reference
Tips for troubleshooting user access and permissions related to Salesforce Contracts.
| Issue | what it means | how to fix it |
|---|---|---|
| The Compare Contracts window keeps loading continuously for a non-admin user. | The non-admin user's custom profile or permission set doesn't have the required access to the Generated Documents object or the Reference Object field. This issue occurs when a custom profile or permission set is used instead of the out-of-the-box standard profile or permission set. | In the non-admin user's profile or permission set, grant Read access to the Generated Documents object and Read access to the Reference Object field. After assigning this access, retry the Compare Contracts page. If the issue persists, contact Salesforce support. |
- Microsoft 365 Integration Troubleshooting Guide
Tips for troubleshooting issues that may occur when you integrate Microsoft 365 with Salesforce Contracts.
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