Loading
Administer Health Cloud
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Add Care Interventions to Address Barriers to Health

            You are here:

            1. Salesforce Help
            2. Docs
            3. Administer Health Cloud

            Add Care Interventions to Address Barriers to Health

            An intervention is a task you create to address one or more aspects of the related barrier. For example, if someone can’t get to the grocery store, you can create a task to sign them up for a meal delivery service. You can assign the task to a person, and set a due date, status, and priority. Optionally, you can add a contact and relate the task to an account.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud or Life Sciences Cloud
            1. From the account’s record page, scroll down to Barriers. Edit an existing Barrier.
              To create care intervention tasks associated with a care barrier, click Save Barrier and Create Intervention when you save the care barrier.
            2. For Assigned To, select the name of the person that the task is assigned to. The task appears in that person’s task list.
            3. Select a status for the task.
            4. Select Care Intervention Type for the task type.
              Add picklist values to the TaskType field from the Activity object. If you or your admin created a SocialDeterminant record type for the Task object, make the new picklist values available for it. The SocialDeterminant record type drives the Task page layout that's used in the Care Determinants component.
            5. Enter a task subject, such as Arrange for child care during appointment.
            6. Select the name of the person who must complete the task.
            7. For Due Date, select a date by which the task must be completed.
            8. Relate the task to the patient or member’s account or you can create one, if necessary.
            9. Select a priority for the task.
              High-priority tasks are flagged for greater visibility.
            10. Select a care intervention type.
            11. Add any comments that pertain to the task.
            12. Click Save Intervention.
             
            Loading
            Salesforce Help | Article