Loading
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Create Email Invitations for Surveys

          Create Email Invitations for Surveys

          Create a Survey Email Branding configuration to customize the email that patients or members receive when care coordinators invite them to take a survey.

          Required Editions

          Available in: Lightning Experience

          Available in: Enterprise and Unlimited Editions with Health Cloud

          User Permissions Needed
          To generate email invitations on surveys:

          Read on Surveys

          AND

          Create and Read on Survey Invitations

          1. Create a comma-separated template file containing the basic metadata for your outgoing invitation.

            Include these fields. You can copy and paste this data into a spreadsheet app.

            DeveloperName MasterLabel FromEmailAddress Subject Body
            Example Example example@example.com Questions for you Please answer these important questions!
          2. To include images in your email, add two more columns to your CSV file.
            FooterImageId HeaderImageId
            ID of a content asset for the bottom of your email ID of a content asset for the top of your email
            Note
            Note Use the file selector in Experience Builder to upload your image files as content assets. Each content asset has an ID, which works as a link to that asset.
          3. Use Data Loader to upload the CSV file and map the columns to the Health Cloud fields.
           
          Loading
          Salesforce Help | Article