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            Use Unified Health Scoring

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            Use Unified Health Scoring

            Unified Health Scoring gives you a holistic view of your patients’ health profiles. Let’s call this view the unified health profile. Your admin defines a unified health profile for your organization that shows you everything concerning your patients’ health. Based on how your admin implements Unified Health Scoring, the feature prompts you to intervene in your patients’ healthcare when certain conditions are met. This multidimensional view together with contextual prompts helps you plan your interventions better for improved health outcomes, greater patient engagement, and reduced healthcare costs.

            Required Editions

            Available in: Enterprise and Unlimited Editions with Health Cloud

            Every implementation of Unified Health Scoring is unique. Work together with your admins to ensure that your implementation is optimized for your needs and the needs of your organization.

            After your admin sets up Unified Health Scoring in your Health Cloud org, you interact with the feature using its three components. The Score Detail for Unified Health Scoring component shows you the detailed score breakdown of a patient’s unified health profile. The Score List for Unified Health Scoring component shows you a list of your patients with their current and previous scores and the degree of score change. The Dynamic Actions for Unified Health Scoring component prompts you to take action when certain conditions are met.

            Score Details for Unified Health Scoring

            This component displays the detailed score information of a patient’s unified health profile. Here’s the information you see:

            • Current score and its date
            • Previous score and its date
            • A graph that shows score change over time (up to the last 12 scores)
            • Current score, its date, previous score, and its date for up to three subcategories
            • A graph that shows the score change over time for sub-subcategories.

            Score List for Unified Health Scoring

            This component gives you a filterable list view of your patients. You can filter this list to show patients with score changes in the last fifteen or thirty days. The component includes these columns:

            • Name
            • Current Score
            • Current Date
            • Previous Score
            • Previous Score Date
            • Score Change Percent

            Dynamic Actions for Unified Health Scoring

            This component suggests contextual actions when certain conditions are met for your patients or related records. Your admin configures what actions you see under what conditions on this component. Actions triggered from this component are logged in the Health Score Action Log object.

             
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