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          Turn Off Lightning Sync

          Turn Off Lightning Sync

          After you migrate your Lightning Sync settings and assign users to Einstein Activity Capture, you’re ready to turn off Lightning Sync.

          Required Editions

          The Lightning Sync migration assistant is available in: Lightning Experience
          Einstein Activity Capture is available in: Lightning Experience and the Salesforce mobile app
          The Lightning Sync migration assistant and Einstein Activity Capture are available in: Professional, Enterprise, Performance, and Unlimited Editions with Sales Cloud
          User Permissions Needed
          To turn off Lightning Sync: Customize Application
          1. From Setup, in the Quick Find box, enter Einstein Activity Capture, and then select Settings.
          2. From the Configuration tab, click Turn Off Lightning Sync.
            Users without the Einstein Activity Capture permission are removed from configurations and their contacts and events stop syncing. To get those users syncing again, give them the Einstein Activity Capture permission, and add them to a configuration.
           
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          Salesforce Help | Article