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Mass Email Limitations
Review these limitations that apply to sending mass emails.
- You can send mass email and list email to a maximum of 5,000 external email addresses per day per licensed Salesforce org. A day is calculated based on Greenwich Mean Time (GMT).
- The single email, mass email, and list email limits count duplicate email addresses. For example, if you have johndoe@example.com in your email 10 times that counts as 10 against the limit.
- API or Apex single emails can be sent to a maximum of 5,000 external email addresses per day.
- You can send an unlimited amount of email through the UI to your org’s internal users, which include portal users.
- You can send mass emails and list emails only to contacts, person accounts, leads, and your org’s internal users.
- In Developer Edition orgs and orgs evaluating Salesforce during a trial period, you can send no more than 10 external email recipients per org per day using mass email and list email.
- You can’t send mass email that uses Visualforce email template.
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