Duplicate management in the Salesforce1 app is similar to the full site, with these differences:
- Each possible duplicate is shown on a “duplicate card.” Salesforce1 shows a maximum of 30 duplicates (10 per object), even if there are more.
- A duplicate card displays three fields, which are derived from the search results format defined for the organization, not from the associated matching rule.
- You can tap a duplicate card to view the possible duplicate record’s complete details, but that action erases the information you entered in the new or updated record. You must re-enter that information before you can save the record or view additional duplicate cards.
- By default, duplicate rules run when you complete fields on a record. In Salesforce Classic, duplicate rules run when you save a record.