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Salesforce Summer ’26 Release Notes
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          Marketing Cloud Engagement

          Marketing Cloud Engagement

          In Summer ’26, we updated some features for Marketing Cloud Engagement and improved connectivity in Marketing Cloud Engagement+. Highlights include new functionality support on Journey Dashboards, messaging capabilities, and AI agent integration.

          To learn more about the Marketing Cloud Next updates that are also available to Engagement+ users, see Marketing Cloud Next Release Notes.

          • Organize Your Journeys and Enhance Performance
            Improve journey performance with new configuration recommendations, and manage your journeys more efficiently by using bulk selection on the Journey Dashboard.
          • Unify SMS Messaging and Consent for Marketing Cloud Next
            The United States and Canada SMS short and long codes that you use in Marketing Cloud Engagement are now supported for next-gen messaging. Marketers can also map consent across apps to sync the subscriber’s status and help maintain compliance.
          • Optimize WhatsApp Campaigns with Ad Tracking and In-Chat Payments
            Close deals quickly and accurately measure ad spend effectiveness with new WhatsApp integration capabilities. You can now automatically track inbound WhatsApp conversations from your Meta ads and send payment options to customers in India directly within a chat.
          • Explore New AI Capabilities
            Expand your AI options by integrating your LLM with the Model Context Protocol (MCP) server.
          • Other Features
            Learn about other changes that we made in Summer ’26.
          • Archived Release Notes
            Marketing Cloud Engagement release notes from Spring ’24 and earlier are available for PDF download. To find updates from Summer ’24 through our last release, select a release from the dropdown menu in the toolbar.
           
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