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Learn About Real-Time Offer Management
Promotions on Your Experience Cloud Site

Promotions on Your Experience Cloud Site

Run promotions on Experience Cloud sites for your logged-in customers, or give site users the same guided experience that marketing managers use to create and manage promotions.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management

View and Apply Eligible Promotions

You can configure your Experience Cloud site to run the Get Eligible API and Promotion Evaluation and Execution API. Provide Experience Cloud site users access to required Global Promotions Management contact records so that logged-in site users can view details for eligible and applied promotions. Unauthenticated guest users of the site can’t view or apply promotions. To learn more, see Record Access Assignment For Promotions.

Create and Manage Promotions from Your Experience Cloud Site

Give Experience Cloud site users the same guided experience that marketing managers use to build promotions, right from an Aura or Lightning Web Runtime (LWR) site. To provide this experience, assign your site users the same permission sets that marketing managers use through a permission set license. See Assign Permissions to Marketing Managers for Global Promotions Management and Assign Permission Sets to Users.

After a site user saves a promotion, the record appears on the Promotion record page so that site users can track and manage everything they've created.

 
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