Identify Subscribers Who Marked Emails as Spam

Find out which subscribers have marked your email communications as spam. You can also learn when they unsubscribed and other information they provide.

1. In Marketing Cloud Engagement, click the Subscribers tab, and then select All Subscribers.
   To review and evaluate a specific list, open the individual list.
2. Click Search.
3. Select All Subscribers where Subscriber Status is equal to Unsubscribed.
4. Export the search results to a CSV file, and select your preferred delivery method.
5. Select and map the attributes to include in your export.
   For example, you can include the email address and the date and reason for the unsubscribe.
6. In the exported file, sort the results by reason or the unsubscribed date.