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Email in Marketing Cloud Engagement
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          Reseller Account Administration

          Reseller Account Administration

          As a Reseller administrator, you control the setup of your client and demo accounts. Use the Admin section to configure and manage users of your Reseller administrator account and the initial users of your client accounts in Email Studio.

          User Security

          • Assign appropriate rights to a user.
          • Deselect all user permissions to set up a user with full rights to every non-administrative area, including emails and templates, subscribers, tracking, and libraries.
          • To create an administrator, assign the Add Users to Account permission.
          • After adding a user or resetting a user’s password, give the temporary password to the user.
          • You can’t delete users, but you can disable them. Disabling a user retains the user security record in your account and preserves the integrity of data in your account associated with the user.
          • Create Client Accounts
            Create client accounts in Email Studio.
          • Edit Client Accounts
            Edit general information, account settings, or user login information for a client account under Admin in Email Studio.
          • Disable or Re-enable Client Accounts
            You can't access disabled client accounts, but you can re-enable them as necessary. A disabled client account can’t be used, but it remains in your account to re-enable in the future.
          • Log In to Client Accounts
            Offer support and troubleshoot issues by logging in to a client account in Email Studio. You use the same access rights as that user.
           
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          Salesforce Help | Article