Search for a Subscriber

Search for a subscriber using enhanced subscriber features in Email Studio for Marketing Cloud Engagement.

1. Hover over Subscribers.
2. Click All Subscribers and Search.
3. To choose from the supported search fields, click Search where.
4. In the Is equal to field, enter the subscriber's data for the selected search field.
   • Email Address: Enter the subscriber's full email address that matches the email address in the subscriber's record. This field is not case sensitive.
   • Domain: Enter only the domain portion of the subscriber's email address. For example, yahoo.com.
   • HTML Email preference: Choose Yes or No from the Is equal to field.
   • Subscriber Status: Choose a subscriber status from the Is equal to field.
     

     Note Returned is the same as Bounced, and Undeliverable is the same as Held.
5. Click Find Now.
6. Select the subscriber in the search results and choose one of the options.
   • View Properties: Open the Subscriber Properties modal for this subscriber.
   • Export: Open the Export to a File wizard to exports this subscriber's data to a file.
   • Delete Subscriber: Deletes the subscriber.
   • Copy: Open the Copy Subscriber modal to add the subscriber to another list.
7. Exit the Search Subscribers modal.