Loading
Upcoming Mandatory Changes to Public Key Infrastructure (PKI)Read More
Salesforce Enforces New Security Requirements in Summer 2026Read More
Mobile Studio in Marketing Cloud Engagement
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Messages Types in GroupConnect

          Messages Types in GroupConnect

          Learn about the four different types of messages that you can create in GroupConnect.

          GroupConnect Message Types

          You can create the following types of messages in GroupConnect.

          • Follow message – Use this message type to welcome new contacts and request attribute information.
          • Outbound message – Use this message type to send a message to a contact. Examples of this type of message include promotions, alerts, or rich media messages.
          • Response message – Use this message type to automatically respond to a message sent by a contact, using either a targeted or random message.

          You can also create carousel and multi-content messages in Journey Builder or Contact Builder.

           
          Loading
          Salesforce Help | Article