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            Change the Expiration Time for Recommendations

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            Change the Expiration Time for Recommendations

            Recalculate recommendations that Personalization shows to users after a set time has elapsed.

            Required Editions

            Permissions Needed
            To change expiration time: A role with Create/Edit permissions

            If a user opens an email containing recommendations and then revisits that email within an hour with no other interactions, Personalization shows the same items. If the user revisits the email after an hour, Personalization recalculates the recommendations based on the recipe parameters and shows a different set of items.

            1. In the Channels & Campaigns section of the main navigation, select Email > Open Time Campaigns.
            2. Select the desired campaign and click Edit.
            3. Select Setup > Campaign Settings.
            4. Select Specify Custom Expiration Time for Open-Time Recommendations, and enter the desired parameters.
            5. Click Save.
             
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