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Marketing Cloud Personalization

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Booking ETL

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Booking ETL

You can send data from your hotel booking system to Personalization using the Booking ETL data feed.

Booking ETL File Requirements
Learn about requirements for using the Booking ETL data feed.
Booking ETL File Schema
If you send data from your hotel booking system to Personalization, configure your file according to the Booking ETL file schema.
Guidelines for Sending Multiple Identities in a Booking ETL File
If you use the multiple identities system, you must include at least one identity attribute in the Booking ETL file. You can send multiple identity attributes for a single bookingID by adding multiple identity attribute columns in the file.
Use the Salesforce Interactions SDK to Track Booking Transactions
Use the Marketing Cloud Personalization module of the Salesforce Interactions SDK and configure your sitemap to track a booking transaction by mapping the order object.
Update a Booking
You can use the Booking ETL data feed to update booking information in Personalization, such as updating a check-in time that wasn’t in the initial booking.