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About Hotel Rules
Learn more about hotel rules used in the Hotel Gear integration.
Available Hotel Rules
Rule Name |
Description |
|---|---|
Booking Schedule |
Target or segment customers based on a scheduled check-in or check-out time. |
Total Nights Stayed |
Target or segment customers based on the number of nights they stay over a time range. |
Add-On Purchases |
Target or segment customers based on booking add-on purchases. |
Booking Status |
Target or segment customers based on their booking status, which you configure in the Hotel Gear. |
Travel Party Size |
Target or segment customers based on the number of booked guests, adults, or children. |
Example Hotel Rules
Booking Schedule
- Scheduled hotel check-in today.
- Scheduled hotel check-in in the next three days.
- Scheduled hotel check-out in the past four days.
Total Nights Stayed
- The total nights stayed is equal to four nights in the past 30 days.
- The total nights stayed is greater than five nights for all time.
- The total nights stayed is from 5 to 10 nights in the past 90 days.
Add-On Purchases
- The add-ons purchased include any add-on for a booking in the next four days.
- The add-ons purchased include any of the following add-ons: airport transit, spa package, or room cot for a booking in the next 45 days.
- The add-ons not purchased include any add-on for a booking in the next 45 days.
Booking Status
- Hotel booking status is canceled at any property in the next two days.
- Hotel booking status is reserved at any of the following properties: hotel 1, hotel 2, from 5 to 30 days ago.
- Hotel booking status is wait listed at any property in the past 30 days.
Travel Party Size
- The number of guests is equal to five for a hotel booking in the next three days.
- The number of adults is at most two for a hotel booking today.
- The number of children is at least three for a hotel booking in the next 30 days.
