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            Add a Fallback Value for Dynamic Content

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            Add a Fallback Value for Dynamic Content

            If dynamic content doesn’t appear because there’s no correlating value, you can add a fallback value that shows instead.

            Required Editions

            Available in: Premium Edition
            Permissions Needed
            To create or edit mobile campaigns: A role with Campaign Create/Edit permissions
            1. Add dynamic content to your mobile campaign.
            2. In the dynamic attribute for which you want to add a fallback value, add a second parameter in the following syntax, changing DEFAULT_TEXT to the text you want to use: #field(${user.userName}, "DEFAULT_TEXT")
            3. To create a dynamic message with a custom field, use the following syntax, replacing MY_CUSTOM_FIELD with your custom field name:${user.attributes.MY_CUSTOM_FIELD}

              It’s important to add "attributes" between "user" and your custom field name for the message to display properly.

              Also, this alternate syntax must be used if MY_CUSTOM_FIELD contains a space: ${user.attributes.get('MY_CUSTOM_FIELD')}

            Example
            Example

            The following example uses the word "Visitor" as the second parameter. This dynamic content is part of a campaign message with the qualified visitor's userName. If there’s no value for the userName attribute, the message shows "Visitor" instead. 

            #field(${user.userName}, "Visitor")
             
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