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Automate Data Sent for Personalization Using Flows
Automatically send data that is specific to a Named Individual Profile from Sales or Service Cloud to Personalization.
- Mapping Values From Sales and Service Cloud to Personalization
Using the Personalization action element, you select a dataset to send Sales and Service Cloud data to. You can then map data from Sales and Service Cloud to identities, user attributes, and profiles to attributes or profile object types in the Personalization dataset. - Add the Personalization Data Action Element to a Flow
Create an action element that maps how to send data to a specific Personalization dataset after changes to a record occur.

