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Marketing Cloud Personalization
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            About Server-Side Campaigns

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            3. Marketing Cloud Personalization

            About Server-Side Campaigns

            Learn about how server-side campaigns work and about implementation roles and responsibilities.

            Required Editions

            Available in: Premium Edition.

            How Server-Side Campaigns Work

            Your server calls the Marketing Cloud Personalization server-side API and provides information about the visitor including the ID, context of the visit, and visitor actions. Personalization compares the information about the visitor with the campaign logic and uses a JSON payload to return recommendations, user attributes, or other campaign data targeted to that visitor. Your server handles the JSON, builds the message that the visitor sees, and calls the APIs that track campaign impressions and clicks.

            Responsibilities for Business Users and Developers

            Typically, business users and developers work together to build, test, and publish a server-side campaign.

            Business User Responsibilities Developer Responsibilities
            • Create the campaign and define the campaign type as rules-based or A/B.
            • Add targeting logic at the campaign and experience levels.
            • Configure control group allocation.
            • Apply server-side templates to the campaign experiences and complete the template configuration.
            • Track published campaign results in the campaign statistics report.
            • Build server-side templates needed for each campaign experience.
            • Configure API calling patterns that align with the campaign's authentication and identity requirements.
            • Configure end systems to render the Personalization JSON response payload.
            • Ensure campaign statistics pass to Personalization and populate the campaign statistics report.
             
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