View Triggered Campaign Statistics

Get insights on campaign performance and the impact on revenue and conversions. You can also see a breakdown of each phase of the triggering process to troubleshoot a failed trigger.

1. From the main navigation, in the Channels & Campaigns section, select Triggered | Triggered Campaigns.
2. Locate the campaign, and click Statistics.
   Change the time period as needed.
3. To view the number of triggers that met the profile data requirements for the campaign, go to Total | Triggers .
   The Eligible Triggers section shows the number of successful, disqualified, and failed triggers during the time period that you selected.
   Triggers can fail if there are mismatch issues with mandatory Marketing Cloud Engagement data extension fields and the data that Personalization sends. These issues can apply to data types or empty values.
4. In the Eligible Triggers Workflow section, view a breakdown of each phase of the triggering process to debug any failed triggers. To display a list of qualification stages, click a section of the chart.