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            Set the Trigger Item Frequency Filter

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            Set the Trigger Item Frequency Filter

            Set how often a trigger item appears during a campaign at the item level.

            Required Editions

            Permissions Needed
            To edit catalog settings: A role with Catalog Create/Edit permissions
            1. From the main navigation, select Settings | Catalog and Profile Objects.
            2. On the Settings page, select Trigger Item Frequency Filter and enter the time and day.
            3. Save your work.
            Example
            Example

            A customer shows interest in an out-of-stock product. When the item is back in stock, their viewing behavior triggers a campaign that puts them on a Journey Builder journey. Two days later, the product is out of stock again. Some time later, it’s back in stock. You use the Trigger Item Frequency Filter to prevent users from seeing multiple back-in-stock emails about the same product.

             
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