You can send emails to test lists or directly to individual email addresses. The test
email contains an unsubscribe link to verify that it works. When you click the link, you see the
same confirmation that a prospect would see, but nothing changes in Account Engagement. Completion actions also don’t execute.
Required Editions
Available in: All Account
Engagement Editions
User Permissions
Needed
To create and send to email test lists:
Account Engagement Administrator or Marketing
role
If you’re sending to a test list, create the list first.
Click Account Engagement Email, and then click
Drafts or Templates.
For the draft email or template you want to test, open the Testing tab.
For list email and email template drafts, click the and select Testing.
For published email templates, click the and select Edit. Then, click the
Testing tab.
From the Testing tab, add the recipients.
To send to a test list, click the Test Lists dropdown and
select a list.
To send to an individual email, enter the email address in the Individual Emails
section.
Depending on your recipient selections, click Send to test lists
or Send to Individual Emails.
Email opens and clicks are tracked for emails sent to test lists. However, they’re not
tracked for test emails sent directly to individual email addresses.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
