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DMO Mappings for Abandoned Shopping Cart Trigger
For the abandoned shopping cart trigger, map profile, engagement, and contact point DMOs with your customer data. Some engagement DMOs require a specific value to be used for a DMO.
Required Editions
| Available in: Salesforce Enterprise and Unlimited Editions with Marketing Cloud Next Growth Edition or Advanced Edition |
This table lists all the DMOs to be mapped for the abandoned shopping cart trigger and also specifies whether a specific value is required for a particular field.
| Category | Data Model Object (DMO) | Required Fields | Field with specific value used for filtration | Default Value | Data 360 Standard Interactions |
|---|---|---|---|---|---|
| Profile | Individual DMO
(ssot__Individual__dlm) |
|
|||
| Engagement | Product Order Engagement DMO (ssot__ProductOrderEngagement__dlm) |
|
ssot__EngagementChannelActionId__c |
order-accepted |
Purchase |
| Contact Point | Contact Point Email DMO (ssot__ContactPointEmail__dlm) (when the channel is selected) |
|
|||
| Contact Point |
Contact Point Phone DMO
(ssot__ContactPointPhone__dlm) (when the channel is
selected) |
|
|||
| Engagement | Shopping Cart Engagement DMO (ssot__ShoppingCartEngagement__dlm) |
|
ssot__EngagementChannelActionId__c |
cart-add, cart-update, or
cart-remove |
Add To Cart, Remove From Cart, Replace Cart |
| Engagement | Shopping Cart Product Engagement DMO (ssot__ShoppingCartProductEngagement__dlm) |
|
|||
| Product Master | Product DMO
(ssot__Product__dlm) |
|
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