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Learn About Real-Time Offer Management
Offers on Your Experience Cloud Site

Offers on Your Experience Cloud Site

Run offers on Experience Cloud sites for your logged-in customers and partners, or give site users the same guided experience that marketing managers use to create and manage offers.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with Real-Time Offer Management

View Eligible Offers

You can configure your Experience Cloud site to call the Eligible Offers API so authenticated site users see offers they are eligible for. Unauthenticated Experience Cloud users cannot see offers. To confirm what a member sees, define the user access from the user’s contact record. See Set Up Record Access for Your Users.

Create and Manage Offers from Your Experience Cloud Site

Give Experience Cloud site users the same guided experience that marketing managers use to build offers, right from an Aura or Lightning Web Runtime (LWR) site. To provide this experience, assign your site users the same permission sets that marketing managers use through a permission set license. See Assign Permissions to Marketing Managers for Offer Management and Assign Permission Sets to Users.

After a site user saves an offer or offer treatment, the record appears on the Offer or Offer Treatment record page, respectively, so that site users can track and manage everything they've created.

 
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