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Salesforce now sends email only from verified domains. Read More
Market to Your Customers with Account Engagement
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          Active Prospects

          Active Prospects

          An active prospect has performed an activity, such as submitting a form, visiting a page, or clicking a link. Active prospects have a green person icon next to their name. A prospect who has never been active has a red person icon.

          Some activities are passive and aren’t good indicators of a prospect’s interest. The following activities don’t make a prospect active:

          • Email send
          • Email open
          • Email bounce
          • Opportunity
           
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          Salesforce Help | Article