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Market to Your Customers with Account Engagement

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Market to Your Customers with Account Engagement

Filtering Visitors

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Filtering Visitors

Use filters to exclude some types of visits, clicks, or other actions from your campaign results and email notifications. A common use is to exclude your company’s IP address to avoid skewing your reporting.

Required Editions

Available in: All Account Engagement Editions

When you add a filter, everything associated with the following objects and activities is filtered.

Visitors
Visits
Visitor activities
Visitor page views
Email clicks

Email opens and clicks the unsubscribe link in the body of emails are never filtered.

Create a Visitor Filter
Admins can create a visitor filter based on an IP address or hostname.
Remove a Visitor Filter
Admins can delete visitor filters. When you delete a visitor filter, the change takes effect immediately and you can't restore the filter.
View Filtered Activities
Admins can view filtered activities in Account Engagement.
Considerations for Visitor Filters
Keep these considerations in mind when using filters.

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