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Market to Your Customers with Account Engagement
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          Configure Cookie Duration

          Configure Cookie Duration

          To limit the number of days Account Engagement stores a customer cookie, you can adjust the duration of visitor_id and pi_opt_in tracking. The default duration is set to 365 days.

          Required Editions

          Available in: All Account Engagement Editions
          User Permissions Needed
          To edit business unit settings: Account Engagement Administrator role
          1. Open the settings for your business unit.
            • In Account Engagement, click gear icon and then select Settings.
            • In the Lightning app, select Account Engagement Settings.
          2. For Max Tracking Cookie Duration (days), enter the number of days that you want the cookies to persist.
          3. Save your changes.

          When visitors and prospects visit a page with your tracking code, their existing cookies are updated to the new duration.

           
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          Salesforce Help | Article