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Market to Your Customers with Account Engagement
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            Control Tracking Opt-In Preferences in Account Engagement

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            Control Tracking Opt-In Preferences in Account Engagement

            You can request that visitors opt in to tracking. When tracking opt-in is enabled, new visitors are asked to consent to tracking cookies. The message doesn’t appear again unless they clear their cookies. If a prospect hasn’t opted in, page views and form views aren’t tracked. Email link clicks and form submissions still appear in their activity history.

            Required Editions

            Available in: All Account Engagement Editions
            User Permissions Needed
            To edit tracking opt-in preferences: Account Engagement Administrator role
            Note
            Note This setting is enabled by default in business units created after February 13, 2023.
            1. Open the Domain Management page.
              • In Account Engagement, select Admin and then select Domain Management.
              • In the Lightning app, select Account Engagement Settings and then Domain Management.
            2. Click Edit Tracking Opt-In Preferences.
            3. (Optional) Edit the message and styles. Styles use CSS attributes.
            4. Choose your tracking options.
              To disable the opt-in banner, select Request opt-in if visitor comes from specific countries but don’t select any countries.
            5. Save your changes.
             
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