Loading
Salesforce now sends email only from verified domains. Read More
Help Agent Performance DegradationRead More
Market to Your Customers with Account Engagement
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Create Social Posts

          Create Social Posts

          Social posting tools help you manage and post content on Facebook and LinkedIn.

          Required Editions

          Available in: All Account Engagement Editions
          User Permissions Needed
          To create social posts: Account Engagement Administrator or Marketing role
          Note
          Note Keep these points in mind as you create your social post.
          • To track links, use http:// or https://, and use at least three words in each post.
          • Don’t use spaces in file names. Use dashes or underscores instead.
          • A social network sometimes rejects a repost because they look like duplicates. To find failed posts, check the Failed Social Posts table for a message and explanation. Try posting the message again later.
          1. Open the Social page.
            • In Account Engagement, select Marketing and then select Social.
            • In the Lightning app, select Content and then Social.
          2. Click + New Social Post.
          3. Draft your message. Use the Insert Link and Attach Image buttons to insert images.
          4. From the Select Accounts dropdown, choose the accounts that you want to post the message to.
          5. Click Post Now, or schedule a time and date for the post.

          To reuse a message across channels, post it to one network first. Then, tweak the message and repost it to a different network. Click the gear icon next to a post, and click Repost.

           
          Loading
          Salesforce Help | Article