To track prospect video engagement, set up the Wistia connector. After you create the
connector, it pulls in only new engagement data as it becomes available. The connector requires an
Advanced or Premium Wistia plan.
Required Editions
Important Before setting up the Wistia connector, you must
add your Account Engagement Business Unit ID to your Wistia account. Learn more here.
User Permissions
Needed
To add a connector:
Account Engagement Administrator role
Open the Connectors page.
In Account Engagement, select Admin and then select
Connectors.
In the Lightning app, select Account Engagement Settings
and then Connectors.
Click + Create New Connector.
Click Wistia.
Enter the Wistia API password of a Wistia admin. Generate the password from the API
option in your Wistia account dashboard.
A Wistia admin can generate passwords from the API Settings tab in Wistia.
(Optional) Select Show video play heatmaps, and enter a Wistia
public token.
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