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Market to Your Customers with Account Engagement
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          File Reporting

          File Reporting

          When a visitor or prospect clicks a link to a file that’s hosted by Account Engagement, the click is recorded in the File Statistics table. You can filter the table by tags and date range.

          Required Editions

          Available in: All Account Engagement Editions

          To view a file’s report, select Reports (Account Engagement Reports in the Lightning app), and then Marketing Assets | Content. Click the asset you want to view statistics for. Click the name of the file in the File Statistics table.

          Image files aren’t tracked, so they aren’t included in reports.

          Metric Definition
          Total Views The total number of views for the file. Includes views from visitors and identified prospects. When a person views the file multiple times, each view is counted in this number.
          Unique Views The number of unique views for the specific file. Includes views from visitors and identified prospects. Only the first view is counted in this number.
           
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