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Market to Your Customers with Account Engagement
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            Copy a Sent List Email

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            Copy a Sent List Email

            In Account Engagement, you can copy sent classic list emails and send them to new recipients. When you copy a list email, everything is copied to the new email, except the initial delivery date. The copy email option is available for any sent classic email that includes the Email Preference Center merge field. You can’t copy operational emails that don’t include this merge field.

            Required Editions

            Available in: All Account Engagement Editions
            User Permissions Needed
            To copy a classic list email in Account Engagement: Account Engagement Administrator or Marketing role
            1. Open the Sent Emails table.
              • In Account Engagement, select Marketing | Emails | Sent.
              • In the Lightning app, select Account Engagement Email and then Sent.
            2. Next to the email you want to copy, click the gear icon, and select Copy.
            3. Edit the email as needed, and send when you’re ready.
             
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