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Market to Your Customers with Account Engagement
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            Delete or Undelete Prospects

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            Delete or Undelete Prospects

            When you delete a prospect, the record is moved to the recycle bin. From the recycle bin, you can restore the prospect or permanently delete the record. Deleting a prospect doesn’t delete the record that it’s syncing with in Salesforce.

            Required Editions

            Available in: All Account Engagement Editions
            • Guidelines for Deleting Prospects
              Deleting a prospect from Account Engagement can affect your reports and have other implications.
            • Delete a Prospect
              You can delete a duplicate, test, or spam prospect from the prospect’s record.
            • Delete Multiple Prospects
              You can mass delete incorrectly imported, hard-bounced, unengaged, or duplicate prospects using a list.
            • Permanently Delete Prospects
              To permanently delete prospects from Account Engagement, go to the recycle bin.
            • Remove a Prospect from the Recycle Bin
              When a prospect is deleted, the record is moved to the recycle bin. From the recycle bin, you can either permanently delete or restore the prospect. Certain activities that either you or the system initiates can also restore a prospect.
             
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