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            Considerations for Using Handlebars Merge Language Fields in the Enhanced Email Experience

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            Considerations for Using Handlebars Merge Language Fields in the Enhanced Email Experience

            Some Handlebars Merge Language (HML) fields in Salesforce aren’t supported in Account Engagement. To use these field values, map custom fields from Account Engagement to existing Salesforce fields. Keep these scenarios in mind when you use HML fields in the enhanced email experience.

            Required Editions

            Available in: any Account Engagement Edition with Salesforce Professional, Enterprise, Performance, and Unlimited editions

            Custom fields that exist only in Account Engagement aren’t available for selection in email content.

            Scenario Is the field available for selection in the builder? Is the syntax the Same Between Salesforce and Account Engagement Fields? What Data is displayed when the email sends?
            The field is available in Salesforce and Account Engagement by default. Yes Yes The email includes the field data from Account Engagement.
            A custom field in Account Engagement is synced to a Salesforce default field. Yes Yes The email includes the field data from Account Engagement.
            An Account Engagement custom field is synced to a Salesforce custom field. Yes Yes The email includes the field data from Account Engagement.
            The field is only in Salesforce as a default or custom field. Yes N/A The email can't be sent using the enhanced email experience.
            The field exists in Salesforce as a default or custom field that has the same name as a field in Account Engagement. Yes Yes The email includes the field data from Account Engagement.
             
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