Edit and reuse existing email content to create and send new emails. Resend email
content to different recipients and segments as unique list email sends. You can also view related
email sends for specific email content.
Required Editions
Available in: any
Account Engagement Edition with Salesforce Professional, Enterprise, Performance, and
Unlimited Editions
User Permissions Needed
To send an email:
Manage Email Content
AND
Access Drag-and-Drop Content Builder
From the Email Content tab, select an email content record to resend or edit.
Edit the email information and content from the record, or click Edit in
Builder to add components and customizations.
Editing an existing email content record changes the content for that record. It doesn’t
change previously sent emails or create a unique email content record.
Click Send from the record and define recipients, campaign
association, and completion actions.
Each email sent creates a new send record and relates it to the email content
record.
You can view list emails sent from an email content record on the Related tab of the
record.
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