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Market to Your Customers with Account Engagement
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          Engagement and Activity Report Metrics

          Engagement and Activity Report Metrics

          The Engagement and Activity report shows how your recipients engage with your email. The data is collected in aggregate and available to you as percentages based on total email opens.

          Required Editions

          Available in: Account Engagement Plus, Advanced, and Premium Editions Available for an additional cost in: Account Engagement Growth Edition

          Metrics

          Glanced or Unread Percentage
          The email was open fewer than 2 seconds.
          Skimmed Percentage
          The email was open 2–10 seconds.
          Read Percentage
          The email was open for 10 seconds or more.
           
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          Salesforce Help | Article