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Market to Your Customers with Account Engagement
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            Add the Engagement History Custom Lightning Component

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            3. Marketing Cloud Account Engagement

            Add the Engagement History Custom Lightning Component

            Add the Engagement History Custom Lightning component to your lead, contact, and person account records to show how people interact with your marketing assets. This component comes with your Account Engagement AppExchange package.

            Required Editions

            Available in: Salesforce Professional, Enterprise, Performance, and Unlimited Editions with any Account Engagement Edition
            User Permissions Needed
            To view Engagement History metrics:

            Account Engagement User, CRM User, Sales Cloud User, OR Service Cloud User permission set

            AND

            Account Engagement Package permission set

            AND

            Marketing User checkbox selected on the user record

            What’s Included?

            • Engagement activities from all asset types that originate in Account Engagement
            • Some automated email activities, depending on where the related list is
            • Localization based on your business unit locale setting (or based on Salesforce, when User Sync is enabled)
            Note
            Note

            This component doesn’t show filtered visitor activity or activity associated with archived prospects.

            1. From Setup, in the Quick Find box, enter Lightning App Builder, and then select Lightning App Builder.
            2. Select the Lead or Contact page that you want to work with, and click Edit.
            3. In the Components list, enter Engagement History, and then select Engagement History.
            4. Drag the Engagement History component where you want it to appear in the page layout.
            5. Save your work.
            6. To manage assignment details, click Activation.

            See Also

             
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