Your campaigns track valuable engagement data that can tell you how well your marketing
assets resonate with your customer base. When you bring all of the activity types and metrics in
one place, you have a collection of features called Engagement History. Decide what Account Engagement data is most valuable to you and your users, and surface it throughout
Salesforce.
Required Editions
Available in: Professional, Enterprise, Performance, and
Unlimited Editions with Account Engagement Growth,
Plus, Advanced, or Premium
Edition
Edition
Engagement History is an umbrella term for a variety of features–engagement metrics overviews,
engagement activity feeds, and data visualization.
NoteEngagement History Dashboards aren’t supported in Account Engagement Sandboxes.
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