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Market to Your Customers with Account Engagement
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            Add an Activity Type to a Marketing App Extension

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            1. Salesforce Help
            2. Docs
            3. Marketing Cloud Account Engagement

            Add an Activity Type to a Marketing App Extension

            To capture prospect activity that happens externally, add an activity type to your marketing app extension.

            Required Editions

            Available in: Account Engagement Plus, Advanced, and Premium Editions
            User Permissions Needed
            To access Marketing Setup in Salesforce: Customize Application
            1. Open a marketing app extension record, and click Related.
            2. Next to Activity Types, click New.
            3. Enter a name for the activity type.
              New activity modal with example activity name "download video file".
            4. Enter an API name for your activity, or you can use the name that’s generated when you enter the name of your activity type.
            5. If needed, enter a description for internal use.
            6. Leave Active in Automations deselected for now.
              After you complete the integration, return to this step to activate your activity.
            7. Save your work.

            Next, contact your developer to complete your integration.

            See Also

             
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