Assign a prospect to an Account Engagement user to give the user ownership of the record
and sync it to Salesforce. You can manually assign a prospect or use automation rules and
completion actions to assign a prospect to the appropriate rep based on activity and
information.
Required Editions
Available in: All Account
Engagement Editions
Assignment Actions Use actions to assign a prospect to a user, group, queue, or active assignment rule. However, assignment actions don’t reassign prospects who have an owner. You can use assignment actions with manual assignments, automation rules, and completion actions.
Assignment Actions for Salesforce You can integrate prospect assignment with Salesforce with Account Engagement automation tools. Assign prospects to queues, or use active assignment rules.
Automating Prospect Assignments Account Engagement offers tools to automate prospect assignment based on a prospect’s information and actions.
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