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Market to Your Customers with Account Engagement

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Market to Your Customers with Account Engagement

Prospect Import Errors

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Prospect Import Errors

When your prospect import has errors, the import confirmation email includes a link to the import error CSV. Prospects with errors aren’t imported or updated, so use this report to fix errors and then reimport the prospects.

Required Editions

Available in: All Account Engagement Editions

Error Type Definitions

Error Type	Definition
Archived Prospects	Archived prospects aren’t imported unless Undelete matching prospects found in the recycle bin during this import is selected in the import wizard.
Invalid Email	The email address is invalid.
Field Validation Failure	The imported field value doesn’t match the predefined field values.
Email not Allowed	The email address isn’t allowed. Account Engagement rejects spammy and role-based email addresses on import because they’re likely to cause spam complaints and blocklisting.
Invalid According to Policy: Policy Expired	The time on your computer is incorrect. We recommend that you update your computer time using a resource like www.time.gov.
You are not authorized to modify this prospect	The prospect isn’t assigned to the user performing the import, and the user doesn’t have the View Prospects Not Assigned to Self permission.