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Market to Your Customers with Account Engagement
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            Suppress Individual Prospects

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            Suppress Individual Prospects

            Use the Do Not Email field on prospect records to suppress individual prospects from receiving marketing emails. The Do Not Email field is an internal suppression tool, and selecting it doesn’t change a prospect’s opt-in status. Prospects marked Do Not Email can still receive operational emails.

            Required Editions

            Available in: All Account Engagement Editions
            User Permissions Needed
            To edit prospect records: Account Engagement Administrator or Marketing role
            1. Open a prospect record, and click Edit.
            2. Click to expand the Mailability Fields section.
            3. Click the Do Not Email dropdown, and select True.
            4. Save your changes.

            To allow this prospect to receive marketing emails again, repeat these steps but change the Do Not Email field to False.

             
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