The Email Bounce Report contains soft and hard bounced email addresses from all types of
email sends from the past year. The at-a-glance KPIs at the top of the report reflect the unique
emails sent and breakdowns of delivered vs. bounced emails, and hard vs. soft bounces.
Required Editions
Available in: All Account
Engagement Editions
Available Metrics
Field
Description
Bounce Date
The timestamp of when the email was returned
Bounce Type
Indicates the type of bounce: soft or hard
Company
The prospect’s company name
Email Address
The email address that bounced
Email Name
Internal name of the email that bounced
Email Send Type
Indicates the type of email, such as automated email, builder email, or specific inbox
integration emails.
Prospect Name
The prospect’s first and last name
Reason
Indicates why the email was returned, such as an invalid user or a blocked
domain
Subject
The email subject of the email that bounced
Template Name
Internal name of the email template used with the email send, if available
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