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Market to Your Customers with Account Engagement
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            Sales Emails and Alerts

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            3. Marketing Cloud Account Engagement

            Sales Emails and Alerts

            The Sales Emails and Alerts feature helps marketing share content with sales reps. Sales reps can use marketing-approved email templates to contact prospects at the right moment and track the effectiveness of the messages in Salesforce.

            Required Editions

            Available in: All Account Engagement Editions with Sales Emails and Alerts
            Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions
            Note
            Note Marketing Cloud Next for Account Engagement includes platform-based functionality that replicates the experience of Sales Emails and Alerts. To make marketing-approved email templates available to non-marketing users, check out Distributed Marketing and Alerts.
            • Set Up Sales Emails and Alerts
              To complete setup for Sales Emails and Alerts, you need a Salesforce admin and an Account Engagement admin.
            • Campaigns in Sales Emails and Alerts
              Campaigns in Sales Emails and Alerts (Engage Campaigns) help you send targeted emails to groups of leads and contacts, and then track engagement metrics from Salesforce.
            • Engage for Gmail
              Engage for Gmail is a Chrome extension that lets Sales Emails and Alerts users send trackable emails directly from Gmail.
            • Engage for Outlook
              Engage for Outlook lets Sales Emails and Alerts users work from their inbox and track opens and sends on emails sent through Outlook.
            • Sales Emails and Alerts: Alerts
              Sales Emails and Alerts offers real-time services that inform you about prospect activity. Match prospects based on criteria, and display them in a card-based view. Some basic filters come predefined. However, you can create your own filters to display the most relevant prospects.
            • Reporting for Sales Emails and Alerts
              Use reports to track how leads and contacts interact with the campaigns you create with Sales Emails and Alerts. Sales managers, marketers, and admins can report on team email usage and impact.
             
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