With campaigns in Sales Emails and Alerts (Engage Campaigns), users can send emails to
leads, contacts, and campaign members. To use this feature, add the Send Engage Email button to
your lead, contact, opportunity, and account search layouts and detail pages. You can also add the
button to your campaign detail pages.
Required Editions
User Permissions Needed
To customize page layouts:
Customize Application
Note
Salesforce Engage is now known as Sales Emails
and Alerts. You can expect to see the previous name in a few
places until we replace it, including in the app
itself.
Pardot is now known as Marketing Cloud Account
Engagement. We wish we could snap our fingers to update the
name everywhere, but you can expect to see the previous name
in a few places until we replace it, including in the app
itself.
Note If the Send Pardot Email button is on your page layout, remove it before adding the Send
Engage Email button.
Add the Send Engage Email button to the lead, contact, campaign, opportunity, and account
search layouts and detail pages. See Create and Edit Page Layouts . To add the button
to Lightning Experience, drag it to the Salesforce Mobile and Lightning Experience Actions
section.
Add the Send Engage Email button to the contacts related list on an account page
layout.
Edit the account page layout assigned to Sales Emails and Alerts users.
Select Related Lists, and click the wrench icon in the Contacts
section.
Expand the Buttons section.
From the Available Buttons list, click Send Engage Emails, and
then click Add.
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