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Market to Your Customers with Account Engagement
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            Tracking Prospect Field Updates

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            Tracking Prospect Field Updates

            The Updated At field displays the date and time that the prospect record was last updated. Account Engagement users and prospects can trigger changes to this field.

            Required Editions

            Available in: All Account Engagement Editions

            These activities update the Updated At field.

            • Changing prospect field values
            • Assigning the prospect
            • Importing a prospect
            • Syncing the prospect record with Salesforce
            • Interacting with marketing assets

            These activities do not update the Updated At field.

            • Email HTML open
            • Email sent (of any type)
            • Email bounce (hard or soft)
            • Opportunity created, lost, or won
            • Adding the prospect to a list
             
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            Salesforce Help | Article