What Causes a Prospect to Sync from Salesforce to Account Engagement?
Some lead and contact activities trigger a sync from Salesforce to Account Engagement.
Required Editions
Available in: All Account
Engagement Editions
Activities that update the Last Modified timestamp triggers a sync for existing
prospects
Updating a lead or contact email address
Note To sync accurate changes, let the regular sync
process take place. Don't force sync from Account Engagement or use the Send to Pardot
button.
Updating the assigned user (owner) for the lead or contact record
Making field changes to a lead or contact record
Updating a related account record in Salesforce for a lead or contact who is related to a
prospect.
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