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Response Structure for Adaptive Web Agent Component
Configure prompt templates to return a structured JSON response that renders rich content in the Adaptive Web Agent Component (AWAC).
Include these fields in the response payload to define the message text, personalization data, and visual templates.
| Field | Type | Purpose |
|---|---|---|
text |
string | Message displayed in the chat window. |
curation |
array | Personalization data for the content zone. |
template |
array | Template name(s) for rendering content. |
options |
array | Quick-action buttons in the chat window. |
Example - Full Response
Use the complete response structure to trigger personalization recommendations and define the output format directly.
{
"text": "Here are some boots for you",
"curation": [
{
"personalizations": [
{
"personalizationPointName": "Generic_Boots_Recs",
"data": [
{
"ssot__Name__c": "NTO Chukka",
"UnitPrice__c": "160.0",
"ImageURL__c": "https://example.com/image.jpg"
}
],
"attributes": {
"IntroductionText": "Recommended For You"
}
}
]
}
],
"template": [
{
"name": "ProductRecommendations"
}
],
"options": [
{ "name": "Show me hiking gear" },
{ "name": "What about jackets?" }
]
}Example - Minimal Response
Return a minimal structure containing only the personalization point name for lightweight responses. The client-side template then retrieves the detailed data.
{
"text": "Here are some boot recommendations",
"curation": [
{
"personalizations": [
{
"personalizationPointName": "Generic_Boots_Recs"
}
]
}
],
"template": [
{
"name": "ProductRecommendations"
}
]
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